We're in the process of simplifying our plans. As part of those changes, if you wish to keep your Telstra Pre-Paid service connected you will need to switch to a new Pre-Paid plan.
To keep your service, you'll need to visit a Telstra store or call us so we can switch your service to our latest Pre-Paid plan. If you switch, you'll receive a $300 recharge with the calls, texts and data as detailed below. If you do not take action, your service will be suspended from 08 May & disconnected from 22 May.
Switch your plan and receive a $300 recharge service.
When you switch your plan to a new plan, you won't retain any existing recharge expiry or credit balance.
You'll receive:
$300 recharge with 12 months expiry.
Unlimited talk & text in Australia to standard Australian numbers.
400GB of data to use in Australia within 12 months.
Capped minutes to call selected international destinations from Australia.
Download speeds are capped at 150mbps on our 4G and 5G network.
If this does not meet your needs, or if you are not happy with this offer, please call us to discuss your options.
Here's how to switch.
Visit us in store.
The easiest and fastest way to get setup with your new plan and keep your service number is to visit a Telstra store. Just make sure to bring a valid form of ID. Book an appointment today.
If you cannot get to a Telstra store, give us a call and we'll help you get set up from home. Our operating hours are 8am-8pm AEST Mon-Fri. We'll arrange for a SIM kit to be sent to you, we'll give you a call & activate it over the phone. You must call us by 24 April to allow for SIM kit delivery so we can update your plan before the disconnection date.
THINGS YOU NEED TO KNOW:
Offer: Offer is only available to the intended recipient of this message. One offer per service. Data: 400GB data is made up 200GB on your first recharge, and 200GB of bonus data. Data does not rollover. Network speed: Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 80% of Australians. In non-5G coverage areas, you'll automatically switch to our 3G or 4G Compatible device required. For 5G coverage information, go to Telstra.com/coverage.
